ServiceS
We Got You Covered
SeqGen is the premier choice for top-quality SCIEX LC-MS, ABI sequencer, TECAN liquid handler repair and maintenance. Our engineers are expertly trained and dedicated to the highest level of customer satisfaction, no matter the size of the job. In addition to LC-MS, sequencers, and liquid handlers, we offer repair and maintenance on a wide variety of Applied Biosystems real-time PCR instruments and thermal cyclers, as well as Molecular Devices microplate readers.
Whether you’re looking for a one-time service visit or a full-coverage protection plan, SeqGen will work with you to provide the technical support, repair, or maintenance solution you need. We strive to offer prices at least 30% lower than leading competitors and proudly maintain a response window of 48 hours or less to ensure your instruments run smoothly with minimal downtime.
Contact us to learn more about how SeqGen can support all of your instrument repair and maintenance needs.
877.377.3743
SeqGen, Inc.
1725 Del Amo Blvd Torrance, CA 90501
Flexible Service Options
Explore service plans tailored for your needs.
Time & Materials
Single-Visit Service- Preventative Maintenance Not Included²
- Repair Visits Not Included4
- Parts Coverage Not Included
- Standard Response Time
- Earn 50% in SeqMoCash on Initial Spend of $4,000 or More
- Earn 3% in SeqMoCash on Renewal or Repeat Spend of $4,000 or More
- Not Eligible
PM/Care Plus
Great Value- Preventative Maintenance Included or Optional³
- Repair Visits Not Included4
- Parts Coverage Not Included
- Expedited Response Time
- Earn 50% in SeqMoCash on Initial Spend of $4,000 or More
- Earn 20% in SeqMoCash on Renewal or Repeat Spend of $4,000 or More
- Access to Member-Only Opportunities
Gold
Deductible- Preventative Maintenance Included
- Repair Visits Included – Copay Required
- Parts Coverage Included
- Priority Response Time
- Earn 50% in SeqMoCash on Initial Spend of $4,000 or More
- Earn 25% in SeqMoCash on Renewal or Repeat Spend of $4,000 or More
- Access to Member-Only Opportunities
Platinum
All-inclusive- Preventative Maintenance Included
- Repair Visits Included – Unlimited
- Parts Coverage Included
- Emergency Response Time
- Earn 50% in SeqMoCash on Initial Spend of $4,000 or More
- Earn 35% in SeqMoCash on Renewal or Repeat Spend of $4,000 or More
- Access to Member-Only Opportunities
2 Preventative maintenance is available for your convenience, with a fee charged per visit to ensure your equipment remains in top condition.
3 If you need a troubleshooting visit instead of preventative maintenance, it’s included.
4 Repair visits are available to address any issues promptly, with a fee charged per visit to keep your equipment running smoothly.
Popular Services
Tecan Freedom Evo
Sciex 4000 system
Sciex 4500 system
Sciex 5500 system
ABI 3500/3500XL
ABI 3730/3730XL
Contact Us
SeqGen, Inc.
1725 Del Amo Blvd Torrance, CA 90501
+1 877 377 3743
+1 800 790 4830
Opening Hours
Monday – Friday: 8:30AM PST – 5:30PM PST
Social Links
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SeqGen is an independently owned and operated provider of repair services and refurbished laboratory equipment. Any product names, logos, brands, and other trademarks or images featured or referred to within the SeqGen website and/or on any social media forum are the property of their respective trademark holders or OEMs. These trademark holders are not affiliated with SeqGen or its website. These trademark holders do not sponsor or endorse SeqGen or any of its products or comments. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.