SeqMo Rewards
Earn 50% points on your first service of $4,000 or more and redeem up to 10% instantly.
Earn More From Every Service
SeqGen Rewards is our way of saying thank you to the customers who trust us with their critical lab services. With every qualifying service transaction, you’ll automatically start earning points that translate into real savings. It’s simple, automatic, and designed to give back to our entire customer community—no forms or fees required.
Automatic Enrollment
Get started automatically with a qualifying $4,000 or more service.
Redeem Easily
Apply points immediately — up to 10% off.
How It Works
Start earning and using your points right away. It’s simple, automatic, and rewarding.
Earn with First Service
Get 50% back in points on your first service transaction of $4,000 or more.
Example: A $6,000 service earns 3,000 points.
Redeem Instantly
Apply points as soon as you earn them, up to 10% of the transaction total.
Example: Apply up to 600 points for a $600 discount on a $6,000 transaction.
Reserve for Future Use
Keep unused points in your account and apply them to future service transactions within 18 months.
Example: Use the remaining 2,400 points for next year’s PM contract.
Flexible Service Options
Explore service plans tailored for your needs.
Time & Materials
Single Service Visits- Preventative Maintenance Available – Charged Per Visit
- Repair Visits Available – Charged Per Visit
- Parts Coverage Not Included
- Labor Coverage Not Included
- Standard Response Time
- 50% Reward Points on Initial Spend of $4,000 or More
- 10% Reward Points on Renewal or Repeat Spend of $4,000 or More
- Up to 10% Point Redemption Per Transaction for Annual Billing
- Up to 8% Point Redemption Per Transaction for Semi-Annual Billing
- Up to 6% Point Redemption Per Transaction for Quarterly Billing
- Plan Scope is Per Visit
- Contract Flexibility is None
Care Plus
PM Plus- Preventative Maintenance Included
- Repair Visits Available – Charged Per Visit
- Parts Coverage Not Included
- Labor Coverage Not Included
- Expedited Response Time
- 50% Reward Points on Initial Spend of $4,000 or More
- 10% Reward Points on Renewal or Repeat Spend of $4,000 or More
- Up to 10% Point Redemption Per Transaction for Annual Billing
- Up to 8% Point Redemption Per Transaction for Semi-Annual Billing
- Up to 6% Point Redemption Per Transaction for Quarterly Billing
- Plan Scope is Per Instrument
- Contract Flexibility is Annual
Gold
Deductible- Preventative Maintenance Included
- Repair Visits Available – Co-Pay Required
- Parts Coverage Included
- Labor Coverage Included – Co-Pay Required
- Priority Response Time
- 50% Reward Points on Initial Spend of $4,000 or More
- 10% Reward Points on Renewal or Repeat Spend of $4,000 or More
- Up to 10% Point Redemption Per Transaction for Annual Billing
- Up to 8% Point Redemption Per Transaction for Semi-Annual Billing
- Up to 6% Point Redemption Per Transaction for Quarterly Billing
- Plan Scope is Per Instrument
- Contract Flexibility is Annual
Platinum
All-inclusive- Preventative Maintenance Included
- Repair Visits Included – Unlimited
- Parts Coverage Included
- Labor Coverage Included
- Emergency Response Time
- 50% Reward Points on Initial Spend of $4,000 or More
- 10% Reward Points on Renewal or Repeat Spend of $4,000 or More
- Up to 10% Point Redemption Per Transaction for Annual Billing
- Up to 8% Point Redemption Per Transaction for Semi-Annual Billing
- Up to 6% Point Redemption Per Transaction for Quarterly Billing
- Plan Scope is Per Instrument
- Contract Flexibility is Annual
Service
Problem solver? Love challenge?
Field Service Engineer - LC/MS
Provide outstanding customer service to clients while installing and maintaining analytical instrumentation.
Field Service Engineer - Liquid Handling Automation
Provide outstanding customer service to clients while installing and maintaining automated instrumentation.
Sales
Easy going with people? Logical thinker?
Sales Representative
Connect with new and existing customers to promote our services, build relationships, and drive growth.
Operations
Organized? Love to help?
Customer Support / Dispatch
Support our service teams and customers by managing dispatch logistics. Requires strong organizational and communication skills.
Open Roles
We’re hiring in service, operations, and sales. Explore the positions below and find the right fit for your skills and aspirations.
Service
Problem solver? Love challenge?
Field Service Engineer - LC/MS
Provide outstanding customer service to clients while installing and maintaining analytical instrumentation.
Field Service Engineer - Liquid Handling Automation
Provide outstanding customer service to clients while installing and maintaining automated instrumentation.
Sales
Easy going with people? Logical thinker?
Sales Representative
Connect with new and existing customers to promote our services, build relationships, and drive growth.
Operations
Organized? Love to help?
Customer Support / Dispatch
Support our service teams and customers by managing dispatch logistics. Requires strong organizational and communication skills.
Join the SeqGen Team
We empower our team members with the resources, support, and collaborative environment they need to succeed. Whether it’s through innovative lab instruments or essential scientific services, your role at SeqGen will make a tangible impact.
Here, you’ll not only develop your professional skills but also be part of a mission-driven company that supports your career ambitions.
Our Culture
Collaboration
At SeqGen, we emphasize collaboration. Working together across different functions enables us to provide excellent services and meet our customers’ needs with precision and efficiency.
Integrity
We uphold the highest standards of honesty and transparency in all our operations, ensuring trust with our customers and within our team.
Innovation
We are committed to providing innovative solutions through our reliable instruments and services, ensuring that our team and our customers stay at the forefront of scientific progress.
Ready To Get Started?
Submit your resume to career@seqgen.com
Contact Us
SeqGen, Inc.
1725 Del Amo Blvd Torrance, CA 90501
+1 877 377 3743
+1 800 790 4830
Opening Hours
Monday – Friday: 8:30AM PST – 5:30PM PST
Social Links
© 2025 SeqGen, Inc. All rights reserved.
SeqGen is an independently owned and operated provider of repair services and refurbished laboratory equipment. Any product names, logos, brands, and other trademarks or images featured or referred to within the SeqGen website and/or on any social media forum are the property of their respective trademark holders or OEMs. These trademark holders are not affiliated with SeqGen or its website. These trademark holders do not sponsor or endorse SeqGen or any of its products or comments. The use of any trade name or trademark is for identification and reference purposes only and does not imply any association with the trademark holder of their product brand.